Course curriculum

    1. Welcome and introduction

    2. Assessing our individual language style

    3. Exercise 2 (part 1) - Assumptions when meeting people

    4. Exercise 2 (part 2)

    5. Exercise 2 (part 3)

    6. Exercise 2 (part 4)

    7. Exercise 3 - Assumptions in conversations

    8. The language of family law

    9. Written language

    10. Conversations with clients

    11. Quiz: assumptions in conversations

    12. Distortions, deletions, and generalisations

    13. Cultural language

    14. Ted Talk – Pellegrino Riccardi

    15. Idioms

    16. Conclusion

    17. Resources

    18. Language matters survey

About this course

  • £114.00
  • 18 lessons
  • 1 hour of video content

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